FICTIONAL EXAMPLE — invented inquiry and company reference material. Inquiry: DEMO-001 Owner: Alex Status: unanswered Latest thread: “We run a small bakery and need a new website before December. Can you help? What would it cost?” Company reference material — Service offering, version 1: We build websites for small businesses. Before preparing a proposal, we need page count, text and image readiness, and the requested launch date. Alex confirms price and available capacity after reviewing the scope.