A problem in a small team’s work

The project is sold, but the delivery team cannot start.

Sales passed on notes and a link, but delivery lacks a first deliverable or necessary access. Handover needs acknowledged receipt, beyond a CRM status change.

Why address it

Repeated explanations take time on both sides. Starting without agreed scope and capacity can lead to rework or commitments the team cannot meet.

How big is the problem in your team?

For five projects, compare approval and actual acceptance dates, clarification requests and waiting time for blocking material. Separate elapsed waiting from hours worked.

This is a recommended measurement approach, not an estimate of an average business loss. We have no verified market benchmark for this specific problem. Your baseline lets you compare the change later.

Choose what needs to change

Procedures for specific obstacles

One process, different kinds of help

  1. 1

    A person checks the input

  2. 2

    Automation reminds the reviewer

  3. 3

    The agent prepares a draft

  4. 4

    The responsible person decides